Terms & Conditions

Privacy Policy for AVIA Living Apartments

Booking Information:

Your reservation is considered binding once the deposit (30% of the total amount) has been received by us.

 

Our bank details:
Raiffeisenkasse Bruneck AVIA-Living
Stefan Hitthaler IBAN: IT 33 V 08035 58242 000300018040
SWIFT-BIC: RZSBIT21005

Cancellation Policy: We recommend that you take out travel cancellation insurance.

  • Up to 30 days before arrival, cancellation is free; after that, the deposit will be retained.
  • From 14 days before arrival, we will charge 50% of the booking price.
  • In case of cancellation or early departure within the last 14 days before arrival or in case of no-show, we will charge 100% of the booking price.

Benefits:

  • During your stay, you will receive the Bruneck Kronplatz Card free of charge, which allows you to participate for free in the weekly program of the tourist association, use all public transport throughout South Tyrol for free, get free admission to over 80 museums throughout the region, and much more!
  • As our guest, you will receive discounted admission to the Cron4 wellness paradise in Riscone.
  • Avoid long waits at the ski pass sales points by ordering your ticket online in advance.
  • At the on-site ski equipment rental Gigger Alm, you will receive a 15% discount on rentals. Advance reservations are possible online. For further information, please contact the following partners:- RentASki Giggeralm
    – Holidaypass
    – Cron4 Wellness
    – Kronplatz
    – Dolomiti Superski

General Conditions:

These general terms and conditions are subject to Italian law.

For any questions, please do not hesitate to contact us.
Note: These general conditions apply to bookings made on our website www.avia-living.it/en. By making a reservation, you accept the general terms and conditions.

 

  • Upon completion of the accommodation contract, the Südtirol Alto Adige Guest Pass (consequently Guest Pass) will be issued to the guest, which according to the decision of the South Tyrolean regional government No. 732/2022, is valid for the entire duration of their stay as well as from 0:00 on the day of arrival unto 24:00 on the day of departure.
  • The Guest Pass includes the use of all public transport within the “südtirolmobil” network area as well as additional services, which vary depending on the tourism organization. Detailed information can be found at: suedtirol-guestpass.info
  • The sole entity carrying the Guest Pass in South Tyrol is the Mobilitätskonsortium, appointed as the unified coordination point in accordance with the above decision of the South Tyrolean regional government by the Provincial Association of Tourism Organizations of South Tyrol on November 16, 2022.The details of the additional services associated with the Guest Pass and the conditions of use of the Guest Pass are communicated by the third party responsible for issuing and managing the Guest Pass. Detailed information is available at: suedtirol-guestpass.info